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Solihull Home Options


Welcome to Solihull Home Options
 Important – Changes to Solihull Council Housing Allocation Policy from 29 September 2014

In response to the changes to Solihull Council Housing Allocation Policy we are offering specialist housing advice at the following venues on a drop in basis.

Crabtree Hall, Crabtree Drive, Chelmsley Wood
Monday 6 October 2pm  - 6pm

Auckland Hall, Auckland Drive, Smiths Wood
Tuesday 7 October  3pm – 6pm

Hobs Moat Ice Rink, Off Ulleries Road, Solihull 
Monday 20 October 2pm – 6pm

Shirley Community Centre, Stratford Road, Shirley
Tuesday 21 October 2pm – 6pm

If you are unable to attend and would like to discuss the changes please call 0121 717 1515 or email

Solihull Home Options is the name for the Council's Allocations Scheme.

Changes to Housing Allocation Policy from 29 September  2014

The Policy retains a ‘banding’ approach to assessing housing need but moves from 7 bands to five with band A (highest priority) to E (lowest)

  • There will be an exclusion of Owner Occupiers to join the Housing Register unless there are exceptional circumstances
  • Additional housing priority will be awarded to Foster Carers and those who have served in the British Armed Forces
  • A lettings plan will operate where a small number of vacant properties annually will be made available to Council tenants with no housing need to transfer to another property in Solihull
  • There will be a limit on the number of offers for applicants who refuse suitable accommodation whereby on refusal of a second offer their application will be suspended for period of three months
  • The revised Allocations Policy will limit eligibility for social housing in the borough to households with a recognised housing need and a local connection to Solihull.
  • A residency test for applicants who apply for housing will apply. It will therefore be necessary for people to demonstrate they have lived in Solihull for a minimum of  two years when they apply for housing unless they qualify for local connection 
  • The Policy will for tenants who occupy houses or low rise flats and are under-occupying by one bedroom increase their housing priority to Band B from a Band D.

Solihull Home Options is a partnership and includes partner housing association properties for rent. You can view information about our partners by visiting our partners page on this website


Oakley Wood Road, Fen End

The affordable housing on this site is 11 social rented homes (6 three bed houses and 5 four bed houses).

 1. Local Connection to Balsall Parish Council

 11 social rented homes will be provided to people with a local connection to the Parish of Balsall. All of the 11 homes will be let to people with a local connection through the Solihull Home Options scheme and a housing need as determined under Solihull Housing Allocation Policy. The Parish Council will be provided with information about allocation of properties covered by the Local Lettings Plan. 

 The Plan covers both first and subsequent re-lets of these properties.

A bid for housing on Solihull Home Options in respect of the 11 properties covered by this Local Lettings Plan will only be accepted once a local connection with the Parish has been established.  Solihull Council will accept a statement of local connection from the Parish Council.

 Parish Connection is defined as meeting one of the criteria below: 

  • A current resident of the Parish who has lived in the Parish for a minimum of 24 months
  • Born in the Parish and previously resident in the Parish for more than 24 months
  • Past resident of the Parish having lived there for a minimum of 24 months
  • Close relatives currently resident in the Parish and have done for a minimum period of 24 months. Close relatives are defined as parents, children, brothers or sisters grand parents or grand children
  • Currently has permanent employment in the Parish which they have held for at least 24 months (employer reference required)
  • A need to reside in the Parish either to provide care/support or to be cared for/supported by another member of their family who has lived in the Parish for a minimum of 12 months (Medical reference required and/or supporting documentation from a relevant statutory body) 

Evidence will be required by Solihull Community Housing in order to prove a Parish Connection that will require the applicant to evidence the required period of parish connection (for example through utility bills or bank statements). To avoid any difficulty in achieving a letting, should there be insufficient demand from those meeting the local connection criteria outlined above, Solihull Community Housing shall have the flexibility to offer accommodation under the terms of the current Housing Allocations Policy.  This will only occur after Solihull Community Housing has used its best endeavours to encourage bids from local people in housing need by liaising with the Balsall Parish Council area.

Proof of local connection to the Parish of Balsall must be supplied to Solihull Home Options no later than Friday 29 August 2014 


  • Solihull Home Options enables you to decide where you want to live. Available properties to rent are advertised each week.
  • We offer advice and support to assist you to make the most of your housing opportunities and to plan ahead.  Our Housing Options Wizard which will guide you through the different options you can explore to enhance your housing situation.
  • All new applicants need to fill in an application form, completed online by clicking here. If you are unable to complete an online application, please call into a Solihull Connect office or call us on 0121 717 1515
  • If you would like to view or download our Easy to Read guide, please click here

Some information on this site is in PDF format (Portable Document Format) To view these documents you will need Adobe Acrobat Reader.

Adobe Gif Download Adobe Acrobat Reader


Bidding Info
Once you are registered, and receive your housing register number (PIN) from us, you can then tell us which properties you are interested in. This process is known as bidding.

Properties are advertised weekly from Wednesday to the following Tuesday each week. You can search for properties by clicking onto the search link below.  The maximum number of Rental properties you can bid for in a week is 2.

Please note your queue position at the time you made your bid could change. For example, this may depend on the number of applicants showing interest in a property or verification checks completed on applicants during and at the end of the advertising cycle.

If you have any questions about or difficulties bidding try our self-service or frequently asked questions. If that doesn’t help, please contact us.

Click on the links below to:


Solihull Home Options Re-Registration

When your housing application is due for review, you will receive an online notification in your Housing Options summary screen. You will be asked to review your current details and notify us of any changes in your circumstances that we are not already aware of. You have 21 days to review your details.

After 21 days if your review remains outstanding a reminder letter will be sent to the address we hold for you. You will have a further 28 days to complete your review. If you fail to respond to this reminder no further reminders will be sent and your housing application will be closed.

Tell us what you think
We would like to hear about your experiences of finding a home through Solihull Home Options.  If you would like to give us some feedback, please complete an online survey.

Also keep an eye on our Solihull Community Housing website for ways you can get involved including forthcoming hot topics and events. You can also view a copy of our Housing Options Service Standards by clicking here.  If you would like to contact Solihull Home Options Click How to Contact Us

Details of new schemes available for rent:
New Road Sheltered Housing Scheme

New Road is a sheltered scheme owned and managed by Bromford. The scheme offers a 24 hour pull cord system connected to each property but does not have 24 hour warden control or care on site. Bromford Support provide housing related support within office hours only. Not all of the properties at New Road are suitable to be adapted for mobility issues so mobility will be assessed before applicants are accepted at the scheme. If someone requires care, this can be provided by Social Services or privately but would be something that individuals would need to be able to manage and set up themselves or through family, advocates or carers. Bromford do not provide any care services at New Road. If you are self funder, you will have to pay the rent, service charge and the support related service charge per week per property. If you are entitled to benefits to cover these costs then you will not be charged. All applicants will be assessed by Bromford before anyone is accepted and able to move to the scheme.


New regulations came into force on 30 November 2012, which mean that armed forces applicants with particular housing needs must be given additional priority under housing allocation schemes. We are currently revising Solihull's scheme to reflect these changes. If you require any further information at this time, please call our Housing Contact Centre on 0121 717 1515 and ask to speak to a member of the Solihull Home Options Team.

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